Our Commitments define who we are, how we work, our priorities and our values.
At LaTiendaDelYoYo.com we know that the most important thing is customer satisfaction. It is for this reason that our commitment is to offer a service that always meets and exceeds your expectations.To make sure your shopping experience in our store is satisfactory, we have established a set of commitments that we would like to share with you: The choice of the best brands and products: Playing Yo-Yo is our passion and we want it to also be yours, so at LaTiendaDelYoYo.com all products are carefully selected to guarantee the best possible quality and at the best market price. We work every day to update our stock and always bring you the best news and products in the market.
Preparation of posts: We want your new Yo-Yo to arrive intact to your hands, so we prepare your order carefully and check the condition of both the Yo-Yo and other accessories or components if there are any, and we make sure you always receive your purchase in perfect condition. All Yo-Yos are tested before shipping. Tracking your order: When making your purchase at LaTiendaDelYoYo.com you can always track the shipment of your order in real time. Our guarantee for fast and efficient shipping is based on:- All shipments are made daily and with no delays, except Sundays and holidays.- Immediate availability of all products in our store.- Choosing the perfect shipping carrier for you to receive your package as suits you.
Protected payment:At LaTiendaDelYoYo.com we fight against fraud, so your credit card payments are made on the server of your bank in a secure environment. Thanks to the SSL (Secure Sockets Layer) technology, we guarantee the security of your data and transactions. You can pay for your purchases by credit card, in fact it is the fastest and simplest means of paying, but we also offer you alternatives that you can choose to always provide you the process that best suits you.
We DO pay taxes:Unlike large multinational or foreign companies that evade taxes, LaTiendaDelYoYo.com is 100% legal and is taxed in Spain. We don’t declare our money in tax havens but legally pay taxes. Make a responsible purchase. If you make purchases in large and well-known foreign companies, you will be contributing to strengthening them and both your money and your benefits will accrue directly to tax havens.